THE BASICS OF FREIGHT BROKERING
- Job duties, qualities and skills of an effective freight broker and a freight broker agent
SETTING UP YOUR BUSINESS AND OFFICE
- Steps needed to launch a brokerage and set up an office
SETTING GOALS AND DEVELOPING YOUR CORPORATE IDENTITY
- Evaluate business goals and mission statements
SETTING UP YOUR SHIPPER PACKET AND YOUR CARRIER PACKET
- Documents to send to shippers and carriers
OPERATIONS AND USING OPERATIONS SOFTWARE
- Forms, logs, and broker software that work best for business; how to avoid or manage day-to-day problems that freight brokers face
TYPES OF FREIGHT AND EXPLORING NICHE MARKETS
- Differentiate between the types of freight and the types of niche markets available
TRANSPORTATION LAW
- Transportation law most affect business as a broker or agent, and why they are important to operations
BROKER-CARRIER CONTRACTS
- How contracts protect brokers and carriers
BROKER-SHIPPER AGREEMENTS
- Components of an effective broker-shipper agreement
INSURANCE FOR CARRIERS AND BROKERS
- Insurance policies and forms essential for carriers and brokers
RECORDKEEPING, ACCOUNTING, AND FINANCIAL MANAGEMENT
- Different processes and records encountered as a broker freight
DETERMINING YOUR RATE QUOTES
- Rate quotes that are based on relevant information
CARRIER RELATIONS AND SOLUTIONS FOR SUCCESS
- Situations from a carrier's point of view
SALES AND PROFITABILITY
- Sales techniques and results as part of sales success
ADVANCED MARKETING
- Marketing efforts that will be beneficial for business
DEVELOP YOUR NEGOTIATION SKILLS
- Negotiation skills from first real sales calls